Shipping Policy
At Sreeka, we’re committed to delivering your orders safely, quickly, and affordably. Below are the details of our shipping process to help you shop with confidence.
1. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Custom or made-to-order items may take longer and will be communicated via email.
2. Shipping Timeline
Domestic Shipping (India): 3–7 business days
International Shipping: 7–14 business days depending on the destination
Note: Delivery times may vary due to holidays, unforeseen delays, or remote locations.
3. Shipping Charges
India: Free shipping on all prepaid orders above ₹999.
International: Charges are calculated at checkout based on your location and package weight.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your package in real-time through our courier partner’s tracking portal.
5. Delivery Partners
We work with reliable and reputed logistics partners including Delhivery, Blue Dart, DTDC, India Post, FedEx, and DHL for both domestic and international shipping.
6. Delivery Issues
If your package is delayed, lost, or arrives damaged:
Contact us at [email protected] within 48 hours of delivery.
Include your order number and any images (for damaged items).
We will resolve the issue promptly with a replacement or refund where applicable.
7. Customs & Duties (International Orders)
Import duties, taxes, or customs fees (if applicable) are the responsibility of the customer.
Sreeka is not responsible for delays caused by customs procedures.
8. Need Assistance?
📧 Email: [email protected]
📞 Phone: (+089) 19918989
📍 Address: 14 LE Goulburn St, Sydney 1198NSA